Info categories
Introduction:
We want everyone to access and enjoy Green Man so we put a lot of work into making sure it is as accessible as possible for all our attendees. Attitude is Everything, a charity improving D/deaf and disabled people’s access to live music has recently accredited us with their Gold Charter for our efforts.
We recommend checking out the full details of our access provision before buying a ticket.
Alternate Formats:
All accessibility information is available as a PDF download (gmfe.st/accessibilitypage), an easy-read document (gmfe.st/easy-read-disability-access) and as an audio-guide.
Contact Us:
If you have any questions about the information below please contact the accessibility team via email: accessibility@greenman.net. If you’d like to book a telephone call with the accessibility team to discuss anything in more detail please book at gmfe.st/call-back.
All applications for Accessible Tickets and Passes must be received by 5pm Saturday 20th July 2024. Please be aware these are allocated on a first come, first serve basis. These facilities are intended for people with long term disabilities and health conditions. Unfortunately we are not able to provide any specific support to people with temporary injuries.
We aim to operate a case-by-case basis as we appreciate that each guest may have different requirements. If you have any questions, have a requirement that hasn’t been catered for in these details, or want to submit another form of evidence which is not outlined in this page then please email us details via accessibility@greenman.net.
We offer companion tickets at no extra cost for people who would be unable to attend teh festival alone due to their disability. These can be added to your basket at the same time as purchasing your other tickets. You will then be sent a link to the form to upload your evidence which must be completed within 30 days of purchase. If you have purchased your tickets through our official resellers Fanticks or need to add a companion ticket to your order please email accessibility@greenman.net
Companion tickets are only available if you have purchased a student or adult ticket, and would be unable to attend on their own. The personal assistant must be aged 16 or over. If you are attending with a disabled child under the age of 18 who has very high care needs, please contact us to discuss your ticketing needs.
It is not necessary to book a pass to camp in the accessible campsite if you do not require a vehicle in the campsite.
This pass allows you to have a live-in vehicle (campervan or caravan) within the accessible camping area. You will be allocated a 6m wide pitch, this is usually enough room for one vehicle and a large awning/tent/gazebo or two vehicles and a medium size awning/tent/gazebo. Please be aware there are no power or water hook-ups for vehicles.
This pass will allow you to park your car next to your tent. Please note this is only allocated if your access needs require you to have continual access to your car. You must explain your specific need for this pass in your application form. Please use the accessible car park to pass if at all possible.
You will not be able to move your vehicle at all times during the festival as such this pass is not recommended if you may need to leave site for any reason.
The accessible car park is 100m from the box office and accessible campsite. With an accessible car park pass you will be able to use the drop-off zone in the campsite to unload and reload. Stewards will be on hand to assist with baggage if required.
There are viewing platforms at the Mountain Stage, Far Out Stage, Walled Garden Stage, Rising Stage and in Chai Wallahs. There will also be soft viewing areas at our other areas across the festival including a viewing area next to the Green Man burning on Sunday night. These platforms are solely for the use of disabled festival goers plus one adult companion and any dependent children. Please note that if these platforms are extremely busy, companions may be asked to move to the back of the platform so there is enough room for everyone who needs to sit down to see. Accessible toilets will be located next to each viewing platform.
All customers who are considering bringing an assistance dog to our festival must apply for consent before the event by contacting accessibility@greenman.net. The following rules must be followed:
Green Man reserves the right to turn away dogs at the gate who do not comply with this process or meet the requirements of an assistance animal.
If you are applying for a companion ticket or a vehicle pass we will require a scan or digital photo of one of the following pieces of evidence to support your application:
For full travel details please visit our Getting Here page.
If you are travelling by car please follow signs to Settlers’ Gate.
If you intend to be dropped off by car, please make sure you apply for an Accessible Car Park Pass to allow you onto site. All other drop offs will be directed to the Park & Ride.
If you are arriving by taxi please instruct the driver to go to Settlers’ Gate and tell the staff at the gate that they are dropping off a disabled customer. The taxi will be able to drive into the accessible car park. This is 20 metres from the Accessible Box Office and 50 metres from the Accessible Campsite. Stewards will be available to help with your bags. More information on accessible taxis can be found at en.powys.gov.uk/article/5277/Taxis-and-Accessibility.
If you’re travelling by train and need a free accessible shuttle from the station, please contact accessibility@greenman.net by 5th July 2024 to book this in advance.
If you are arriving by coach or shuttle bus from the train station, please contact us to arrange to be collected from the bus gate by our accessibility golf buggy. It is a considerable walk from bus gate to Settlement/Accessible Box Office and accessible camping.
The accessible campsite is positioned between Settlement Camping and the main arena, near Settlement Box Office. The accessible campsite is located for convenience and to minimise distances between the car park, box office, campsite and main arena. It is bordered on two sides by trackway, and is next to the main tarmac road that runs through the main arena.
Guests are welcome to make use of general camping areas but it is worth noting that parts of the campsite will be located a significant distance from the car parks and/or main arena, and involve walking on grass paths sometimes with steep gradients.
The accessible campsite is not far from the Mountain Stage, therefore music can be heard in the campsite whilst acts are performing there. The Mountain Stage finishes at around 00:30 each night. Other stages continue until 03:00 but cannot be heard from the accessible campsite.
Groups of up to four adults (plus their dependent children) per disabled customer can camp together in the Accessible Campsite.
You are not able to camp next to a vehicle without an Accessible Campsite Vehicle Pass which must be applied for in advance.
Medical services are provided in the First Aid area of Babbling Tongues. This is 500m from the Accessible Campsite but if you speak to a steward, a member of the medic team can come to you. During Settlement, the medics are located near the Stewards Hut, about 50m from the Accessible Campsite.
All our accessible toilets and showers are equipped with RADAR locks. You can either bring your own RADAR key from home or borrow one from the Accessibility Information Tent for a £10 deposit.
Please do not allow your non-disabled friends and family to borrow your RADAR key as this results in long queues and the toilets becoming full and unuseable.
Medical services are located in the First Aid area of Babbling Tongues. The medic team includes doctors and paramedics, there is also an ambulance on site. During Settlement, the medics are located near the Stewards Hut.
Accessible toilets are located next to all viewing platforms and are various locations across the main arena. All our accessible toilets are equipped with RADAR locks. You can either bring your own RADAR key from home or borrow one from the Accessibility Information Tent for a £10 deposit.
Viewing platform wristbands must be applied for in advance. There are viewing platforms at the Mountain Stage, Far Out Stage, Walled Garden Stage, Rising Stage and in Chai Wallahs. There will also be soft viewing areas at our other areas across the festival including a viewing area next to the Green Man burning on Sunday night. These platforms are solely for the use of disabled festival goers plus one adult companion and any dependent children. Please note that if these platforms are extremely busy, companions may be asked to move to the back of the platform so there is enough room for everyone who needs to sit down to see. Accessible toilets will be located next to each viewing platform.
Our brilliant BSL team will be providing interpretations for our headliners on the Mountain Stage. Please check back here for further information nearer the festival for which performances will be interpreted. There will also be roaming services where customers can book interpreters for all activities on site.
We have hearing loops installed at our comedy and literature tent Babbling Tongues and at our Cinedrome. Hearing loops are also located at our box offices and the Accessible Information Tent.
Due to the nature of the event there may be flashing lights and strobe effects on all stages. Lasers may be used for some performances.
The festival is set in the Bannau Brycheiniog National Park, surrounded by woodland, the river Usk and open grassland. A map of the 2023 site showing routes with hard surfaces can be found at gmfe.st/routes. A map of the 2024 festival site will be available nearer to the festival. Our site for the main festival is open from 10am Thursday 15th August to 2pm Monday 18th August. Settlement opens at 10am Monday 12th August.
The majority of the festival site ground surface is grass In wet conditions the ground can become very muddy. A tarmac covered road links the entertainment areas at the middle level of the event site. There is some hardstanding and trackway leading up to the higher level (Far Out area), the field itself is on an upward slope. There is trackway all the way to the Far Out viewing platform but please be aware you will still need to cover some grassy areas once you leave the roads to enter the other areas.
The festival is small but spread out over quite a distance. The main stage is a 200m walk from the accessible campsite and all stages are within 650m.
The site is set out over three following levels:
Lower Level: camping, Little Folk, Fortune Falls, Mountain Stage
Middle Level: Walled Garden, Babbling Tongues, Courtyard
Upper Level: Cinedrome, Chai Wallahs, Wishbone, Round the Twist, Far Out, Somewhere
The gradients between different areas of the festival depend on which route you take, and we advise people with mobility impairments wishing to reach the middle level from the lower level to go via the campsite and onto the main tarmac road. To reach the upper level take the track from outside the Courtyard towards the Cinedrome.
Regardless of the route taken, the natural gradients involved may present a significant barrier for people who use manual wheelchairs and those with serious mobility impairments. Electrics wheelchairs can tackle most areas without too much hindrance but the ground is quite uneven in places,.
Event Mobility (Charitable Incorporated Organisation) will be providing electric mobility scooters and manual wheelchairs at this event for the use ofmobility impaired, disabled and elderly visitors.
To reserve an electric mobility scooter or manual wheelchair please book online at www.eventmobility.org.uk/book-your-scooter. Online bookings must be made 2 days before the event. Bookings cannot be taken during the event. If there is spare equipment available at the event it is offered on a first come, first served basis only.
Hire is undertaken directly with users at the festival and is not organised by Green Man.
We have a dedicated wheelchair-accessible golf buggy on site that can help you get around. Please pre-book at the accessibility information tent to avoid long waits.
